Who we are
VICSERV is a membership-based organisation and the peak body representing community managed mental health services in Victoria. These services include housing support, home-based outreach, psychosocial and pre-vocational day programs, residential rehabilitation, mutual support and self-help, respite care and Prevention and Recovery Care (PARC) services.
Many VICSERV members also provide Commonwealth funded mental health programs.
Our Mission
As the peak body for the community managed mental health sector in Victoria, we pursue the development and reform of mental health services.
We support members by:
- Promoting recovery oriented practice
- Building and disseminating knowledge
- Providing leadership
- Building partnerships and networks
- Undertaking workforce development, training and capacity building
- Promoting quality in service delivery
- Undertaking advocacy and community education
Our Values
Collaboration (Teamwork)
- Working together to achieve shared objectives
- Respecting the knowledge and skills of others
- Putting the needs of the organisation above individual interests
Inclusiveness
- Listening to a range of views
- Representing and embracing the diversity of the sector
- Honouring the consumer and carer experience
Flexibility
- Proactively embracing change and new opportunities
- Stepping up and out from our roles and perspectives when required
Courage
- Taking leadership by speaking up on important issues
- Encouraging and supporting innovation
- Persistence in the face of obstacles and delays
Integrity
- Doing what we say we will do on time and to the best of our ability
- Listening and responding to members
- Having a respected voice and visibility in the sector, broader system and in government
- Being an honest broker of information and resources