Resources and links
Continuous Improvement Resources
The Commission was established by the Australian, State and Territory Governments to develop a national strategic framework and associated work program on safety and quality across the health care system in Australia.
The Victorian Quality Council is responsible for fostering better quality health services in Victoria by working with stakeholders to develop useful tools and strategies to improve health service safety and quality.
Systems for Continuous Improvement
Council for Homeless Persons: Homelessness Accreditation
Aged Care Accreditation: Continuous Improvement
Consumer and Carer Participation
CHP (Council For Homeless Persons) Consumer Participation Kit
Australian Institute of Family Studies
Is an Australian Independent Health Research and Action Centre that has a webpage with publications on consumer, carer and community participation
Suggested References for Consumer and Carer Participation
Commonwealth Department of Health and Aged Care (2001), Consumer Participation in Accreditation: Project Report
Commonwealth Department of Health and Aged Care (2001), Consumer Participation in Accreditation: Resource Guide
Health Issues Centre list of resources
Innovation and Quality Practice
Developing Research Capacity in a Community Based Mental Health Service: Neami Research Framework
Routine Consumer Outcome Monitoring and Information Strategy for NGO Mental Health Programs in NSW
Learning Networks
Continuous Improvement Networks/Committees
The QICSA CQI Network, is an online community of local Victorian organisations involved in continuous quality improvement who are interested in keeping in contact, exchanging ideas, information, sharing resources and generally supporting each other.
For more information, or to register your interest contact the Network Coordinator Ruth Parramore or phone 03 9575 5318.