PDRS Sector Share Policy & Procedures Documents Collection

Agencies from the PDRS sector have kindly donated copies of their policies and procedures for the benefit of other members who wish to develop their own. They are broadly arranged into the following content areas and may be accessed in the Library by arrangement. Call (03) 9519 7000 to arrange a time.

PDRS Sector Share Policy Document Collection

• 1 Staffing Policies
• 1A Agency Position Descriptions
• 1B Orientation & Induction Guidelines
• 1C Staff Training Policies
• 1D Supervision, Support & Debriefing
• 1E Staff Ethics, Codes of Conduct, Discipline & Grievance
• 1F Volunteers, Student Placements & Consumer Consultants

• 2 Services Delivery Policies
• 2A Eligibility, Intake & Assessment
• 2B Individual Program Plans
• 2C Client Closure & Exit
• 2D Consumer Participation, Consumer Rights & Responsibilities, Consumer Complaint Mechanisms
• 2E Needs of Specific Client Groups

• 3 Risk Management Policies
• 3A Privacy, Confidentiality & Record Keeping Guidelines
• 3B Duty of Care, Critical Incidents & Emergency Response Procedures
• 3C Occupational Health & Safety

• 4 Detailed Business Systems Policies
• 4A Governance Guidelines
• 4B Personnel Administration Guidelines
• 4C Financial, Asset and Service Management Guidelines

The following member agencies have kindly donated policy material to the collection.

• ABODE
• ASPIRE
• Centacare
• Doutta Galla
• EACH
• IEMHSA
• Macaulay/Rocket
• Neami
• No Limits
• Norwood Association
• Prahran Mission
• Rivendell
• Rocket
• St Luke's
• St Mary's House of Welcome
• WROS